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Archive for the ‘Reputation’ Category

Hot-Hand Theory

15 Sep

My friend MonkeyPope gave me the book “The House Advantage:  Playing the Odds to Win Big in Business” by Jeffrey Ma, knowing full well I’d love reading it.  Ma is one of the members of the MIT team that Ben Mezrich wrote about in “Bringing Down the House:  The Inside Story of Six MIT Students Who Took Vegas”, about a team that made a fortune off signalling and counting cards at casino blackjack tables.

One of my favorite discussions in The House Advantage was on hot-hand theory, the idea that people can go on streaks, or simply, that you are more likely to succeed this time because you succeeded the last time, a violation of statistical randomness in most situations.

I think we’ve all sensed that when we are watching a sporting event, sometimes one team may be losing but it’s outplaying the other team and has merely gotten some bad breaks.  Then that team blows it open in the second half and wins.  We’ve seen Michael Jordan or Kobe Bryant line up for the shot at the buzzer, knowing they’ll make it.  We’ve seen Big Shot Bob or Derek Fisher take a 3 from the corner after a good ball rotation.  We’ve seen Favre and Elway lead their teams down the field at the end of the game, despite having a horrible rest of the game with no offensive movement.

What’s interesting is that people react to things wildly differently.  Some people see a disaster and run away from it or freeze up, while some charge forward into the fray to see if they can help.  Some athletes lose all their motivation after they’ve sealed a multi-million dollar contract.  Some seem to lose their hunger after they’ve won everything; just look at Roger Federer after he completed his career grand slam.  Some people would make a big shot or throw a nice pass and then feel like they didn’t deserve it, and they start missing the rest of their shots.  Some people always believe resolutely that they will make every shot, and so succeeding gives them even more confidence to feed off of.

These are microcosms of peoples’ larger personalities.  Some push harder when they win or lose, some relent.  Said Dr. John Eliot, by way of Jeffrey Ma, “One shot does not influence another shot.  One shot influences your psychology, and that psychology influences the next shot.”

There are some days when you go out to exercise and you just don’t feel up to it.  While you know how to do what you’re doing, your body doesn’t respond the way you need it to, no matter how much you’ve practiced.  Part of drilling is that your body starts to do certain tasks (like shooting a basketball) naturally or even mechanically, no matter how your mind, heart, or body feel.

There are other times when your legs feel like lead, but then you start making a couple shots and you snap into it.  Or you make a really nice shot and then your legs seem to give way the rest of the time, as your body ran out of juice.

Ma fortunately concludes nicely, saying, “It does a tremendous disservice to the statistics community as a whole if you walk into an audience with anyone who has played sports and champion the theory that there is no such thing as the hot hand. …  I believe that there are some shooters who at times become more confident due to early success, and this confidence leads to future success, that is, the hot hand.”

So how to build this into a real-world system?  You would need to take quantitative data about someone’s life within the context of his qualitative general mood, outlook on life, and typical response to pressure/success/failure.  Two people could have reached the same point but through vastly different ends of the extreme.  Like anything data-intensive, I guess, context is key.

Certainly we are not all just numbers, but shouldn’t we try to explore why and how we generate the numbers that we do?

 
 

Updates and Screenshots of Progress

05 Aug

So you may rightly ask what I’ve been working on since I left my full-time job to work on Galapag.us.

Basically, I’ve spent 3-8 hours a day pretty much converting what I’ve worked on into a more modular format in PHP, and I’ve had to learn jQuery, which has certainly made the prototyping and constructing the UX much faster and easier.

As you can see below, I envision Galapag.users being able to confirm or deny information that other people add to your profile.  There is a stream of updates that have been confirmed about you.

I haven’t consolidated the navigation or really spent a lot of time figuring out how a person would best use the site, so I’ve just been adding a lot of different entry points into menus for adding info about others.  I hate being on a web site that won’t let me interact exactly when I want to, instead of where it wants me to, and immediacy will be a key for Galapag.us both in providing less impulsively biased info and in collecting MORE data.

screenshot of main profile and addition menus

Below I was just playing with an autocomplete search/console box.

search/console autocomplete

Below is the “evolution sandbox”, where you can create new evolutions (or equations/formulae).  Basically all you have to do is click on the buttons for the variables you want to add, which then enter the variable into the text box below as a “dummy” variable.  That is, it’s (x * 1).  If x exists, then x = 1, so 1 * 1 is added to the final score.  You can of course change the 1 to whatever multiplier you want.  So if you had an SAT score of 600, you might set the multiplier to 0.2 so that 120 points are added to the final score.

I still need to add global variables.  So that your total # of books, the total # of users, etc. can be added.

Definitely I’m influenced by Pandora’s attempt to give individual songs “genomes”.  These are basically tags that help humans create taxonomies for finding things in the way that humans search:  I’m looking for an evolution that predicts good baseball ability, but someone else’s evolution they created may not include “baseball” in any part of the evolution, so tagging it will allow people to find it.

building evolution equations

Once an evolution has been saved, you can vote on it, and create a derivation (by “evolving” it).  It will spit out a total for you based on your own data, and also calculate the maximum number possible in that evolution, thus giving you a “rating”.

browsing evolutions

Here’s a menu that you can access through a mention of any other person’s name.  Still working it out but definitely I think that people will want to classify relationships with other people based on how public it is.  That is, if I’m attracted to some chick and we’ve only gone on a first date, my private status with her might be “sexual interest”, but publicly I may have her as “acquaintance” and between the both of us (bilateral), I may be a “friend”.

changing your interactions with another user

Obviously I’m still working on a lot of data entry-type stuff.  This is pretty tedious, making sure the user can interact with the backend.

I’d rather be working on some of the higher-order stuff.  I think it’d be interesting to be building new evolutions that cross several spheres (including educational variables inside an evolution based around sports).  I think it’d be interesting to start crunching the data in the database and pushing out new hypotheses for people to talk about.

For instance, if people were entering in their individual clothing item data, could they gather more easily to find out where to get another one, or to trade?  Would this be a better way to associate than by google searching?

One could quickly figure out what data men and women tend to focus on when they first get into Galapag.us.  Etc.

So right now I’m constrained by a lack of data since I’m the only one who’s really using the thing right now.  But that means I’m focusing on the core of the platform.

It’s slow-going and I could use the help…but I do enjoy doing this full-time for the first time.

Thoughts?  Suggestions?  Can you help?  It’s a pretty simple jQuery, PHP, MySQL project codebase…

 
 

Everyday Interactions That Suck

28 Jul

Accountability/transparency start-ups could tackle some of these things that suck:

People (Can we start holding people accountable for being douches?)

  • People who don’t respond to email ever
  • People who are too cool to respond to your email
  • People who email you and then call to see if you got the email
  • People who declare “inbox bankruptcy”
  • People who don’t keep their inbox clean (by archiving) so they “miss” your email mixed in with junk and spam

Job Hunting (Can we start holding companies accountable for being incompetent?)

  • Companies with retarded job requirements that no one could ever fill
  • Companies that don’t list salary ranges for positions
  • Companies that don’t acknowledge job application submissions
  • Companies that make you convert/type your resume into their database instead of just uploading .doc/.pdf
    • Having to create separate entries for each job/address/school
    • Having to fix their shit because the text converter put your NAME in the CITY box (thx Ichabod)
  • Companies that make you jump through hoops beyond a resume before you even get an email/call back
  • USAJobs and its retarded application system that makes you fill out each GS-level qualification, and then go to a 3rd party recruiter to complete it
  • Waiting months to hear back from a company.  Really?!  Who are these people who wait that long?
  • Companies that don’t tell you whether they even looked at your application or denied you
  • 20,000 interviews to maybe get the job
  • LinkedIn and its backwards-ass management that don’t push LinkedIn as a standardized resume for EVERYONE

[see:  reddit thread]

Going Out (Can we stop going out like it’s 1915?)

  • Splitting up restaurant/bar tabs among multiple people…manually
  • Not being able to use a cellphone or device to order at restaurants/bars, especially when waiting to get a bartender’s attention instead of, you know, pressing a touchscreen
  • Restaurants/bars that don’t update their web site, especially if they’re throwing a party that night

Etc.

Did you know?  Dating sites are actually at the forefront of innovation…  They actually don’t suck to use.

Final note.  Scott Adams of Dilbert fame suggested a start-up country:

“One of the biggest problems with the world is that we’re bound by so many legacy systems. For example, it’s hard to deal with global warming because there are so many entrenched interests. It’s problematic to get power from where it can best be generated to where people live. The tax system is a mess. Banking is a hodgepodge of regulations and products glued together. I could go on. The point is that anything that has been around for awhile is a complicated and inconvenient mess compared to what its ideal form could be.

“I could go on, imagining every element of the startup country as an optimal design, from its local government to the layout of its streets, to the livable nature of its homes. The point is that the startup country could be awesome. And only the most employable folks would be allowed in at the start, so the economy would be blazing, mostly from IT jobs and light industry.”

 
 

Interaction Liquidity

09 Jul

So I recently decided to leave my job as an operational analyst.  This means that I am going to spend some time cultivating Galapag.us, hopefully attracting funding and mentorship with my friend Bryn, and am going to give the company a real shot.  It’s an amazing feeling and something I’ve been dying to do for years now.  I seem to have a lot of people supporting me, so that seems nice…but now I have to really prove myself and that’s a little daunting.

Anyway, I’ve been continuing the thinking about liquidity from my last post.

Measuring Interaction Liquidity in Jobs

Some ways of life lend themselves to more interactions with other people.  In my case, I had gone from an Army experience to a grad school environment to a shift-work job.  In terms of interaction liquidity, the Army is an extremely poor environment for finding suitable girlfriends (although I had a wonderful girlfriend at the time) and friends outside my team.  I did meet an amazing number of people, but the other hindrance was that social networking was so stigmatized within the military still that no one would start using Facebook until they all (mostly) got out.  Military folks aren’t always the most tech-savvy either.

Grad school was completely different.  Before my grad program even began, I had started a Facebook group for us, and almost all of our new class had joined it before the first day even began — the rest would later join once they heard that Facebook and Google groups were how people were organizing/disseminating info.  My friend count took off, since you meet so many people in school and are in the trade of ideas, partying, and conversations.  I started using Twitter but even now only a limited group of my classmates have ventured onto it.

At my job, my friend count slowed down — but I think most jobs are like that.  You meet your teammates and that’s it.  You have to be in certain positions, like HR and executive-level and PR to be within the swirling eddies of social networking.  It can be stultifying for professional growth to be in a job where you don’t meet many new people.  It’s a virtual death sentence for people who are single and who want to meet potential mates in a peer environment instead of at bars or through dating sites, which work great in DC, but as Dan Ariely pointed out,

“The dating market is perhaps the only market that we moved from a centralized market to a decentralized market.  You know, we used to have a yentl, your parents used to tell you what to do, all this is gone, now you have to fend for yourself.  On top of that, we move a lot, right?  You go to one place for undergrad, then you go to grad school, then you move to another city for a job, two years later you move again.  You have no time to create a social network. We work long hours, so it’s really a system where we don’t have time to find people for ourselves. It’s taboo to date people at the work place, the social networks are weaker in the physical world.  We move all the time and we don’t have a yentl or parents to tell us what to do.”

So you might be asking at this point, does it even matter how much interaction liquidity you have?  I don’t think it matters for most people, but I do think it’s a valuable metric that may show larger trends.

For instance, what if you could compare companies and how much internal and external interaction liquidity they have?  Would you work at a company that doesn’t seem to provide much liquidity for its employees?  Could it signal dysfunction inside a company if it has fewer interactions/period than its peers?  What about cities?  Is it a desirable quality for a city planner to want to increase interaction liquidity?  This would seem consistent with architects and designers in modern theory wanting to build spaces more conducive to public gathering, drawing people in instead of away.

Which leads us to…

Landmark Interaction Liquidity

There’s a key series of scenes in the movie Before Sunrise, that movie with Julie Delpy and Ethan Hawke which has NOT aged as well as its sequel, Before Sunset, that I think sums up landmark interaction liquidity quite well.

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In short, the movie is about two people who meet up on a train in Europe and spend the rest of the evening and early morning falling in love while walking around in Paris.  They visit different places in the city throughout their long date.  But at the end of the movie, they part ways.  It all concludes by showing all the sites they visited, as the sun comes up.  The places, since it’s early, are all empty, and the scene which had previously been so intimate, private, and unique to the couple have resumed form as landmarks, placeholders, statues, squares, etc.

So it interests me that certain locations, over time, build their own interaction histories.  In the same day, or even at the same time, different groups of people converge on those places and use them in different ways that are unique to the different parties.  So at one moment here in DC, Dupont Circle may have a couple flirting with each other, a musician playing for on-lookers, some people meeting up after a bike ride, people playing chess, people on their way home from work, people eating a quick dinner, people reading on the lawn.  This could register, say, 1,000 interactions in an hour.  That space is continually transformed, re-used, and remixed over that time.  This is immensely valuable for social interaction.

Certain locations take on a reputation.  Dupont Circle for instance was used last month as venue to watch two World Cup games.  In this case, it was being used as a shared space by many, many people to experience the same event.  But each person had their own experience within it.  And this is radically different than the epic snowball fight that took place in the circle this winter.

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Is there a way to measure interaction liquidity for certain places?  Some places do it, like measuring foot traffic at Grand Central or counting tickets at Nationals Stadium.   Can we build a history for a place, which shows a list of interactions that have taken place there over time, searchable by # of people involved, observability (how many people witnessed it), importance (was it a political rally?  did an interaction lead to socially-agreed positive outcomes like marriage?), etc.?  I think we can.  At the very least, we need the tools to develop these kinds of metrics, and the ability to define our own variables to build those metrics.

Reputation is too important in our daily lives for us to have not done more with it.  Especially when it’s filled with our own individual biases and backed by little hard data and statistical analysis about what the reputations of people, places, and things actually are.  When you start thinking about reputation and identity, you start to see it everywhere.

 
 

Social Network Liquidity

11 Jun

Playing with some new ideas.

Victor Turner's book, with cover art representing social network connections

I’ve been studying the news cycle pretty deeply, from how tweets lead to flash reports which lead to news blurbs which lead to breaking news chyrons which lead to fleshed out Associated Press/Agence France Presse/Reuters stories, and then ensuing blog overview/granular commentary and re-posting.

I’ve also started reading my grandfather Victor Turner’s famous work, “Schism and Continuity in an African Society: A Study of Ndembu Village Life”, which discusses his ethnographic work of seeing how different villages use social drama to thicken community ties and play out deep human cultural needs and instincts.  His book’s cover design has an immediately recognizable influence from social network diagramming.

Real Life vs. Internet

Most people see a huge rift between their “real” life and online life.  The usual complaint is that the online world deprecates friendships and relationships to meaningless online gestures which are not as meaningful as meeting face-to-face.  For the “real” world, the complaint from those in the online world is that the real world does not offer enough data, information, or relevance on its own to be efficient.  Why not layer on more data?

There is also a massive conflict between modernity and tradition.  This is seen most visibly through religiously-justified social morality debates, about abortion, science vs. faith, the permanence of marriage and the utility of sexual practices outside of marriage and religion, etc.  But there are other examples, as I read in Stefan Tanaka’s book, “New Times in Modern Japan”, a book about the Meiji Revolution’s imposition of a western calendar on Japan, which caused massive upheaval in a culture dependent on its own calendar for all its rituals, traditions, and even business meetings.

As an aside, a lot of people say that Al-Qaeda is a traditionalist organization fighting western modernity.  I would disagree.  Clearly they use the cutting edge of technology and our understanding of culture and adaptation to bring new followers into their fold and to kill our soldiers.  What I feel they are fighting against is, and always has been, western foreign policy.  They are defending their Muslim culture and land.  Maybe that is not something you agree with, or think they are right to feel, but that is what motivates them and what motivates newcomers, at the core.

Time

I want to approach these issues as a matter of time.  Progressivism for humankind as a whole is moving in a linear path (although it certainly retrogrades and stagnates in the short-term at times) — wouldn’t it be fair to say that we can assume eventually racial tensions will decrease as cultures intermix more over generations?  Is it fair to say that stigmas are being removed around women as independent actors even in the most patriarchal societies and gays and other marginalized groups are eventually going to be protected as reasonably equal citizens?  Stigmas and taboos will exist in some form (we need someone to blame) but in terms of “race” and “gender”, I think a lot of today’s biases will be rendered obsolete.

So we’re moving along a slow path to a destination where some of the parts we can already imagine.  Some people on the journey are moving faster than others.  How does this actually look?

Geography:  Politics & Culture

I see geography as the slowest mover.  It is very hard to change a geographical community’s culture.   For example, France will always be France, and somehow it will always have different attitudes than Germans, who are neighbors with them.  Their cultural DNA is just different.  Different geographical areas become known for different things.  We associate Silicon Valley with start-ups, engineers with lots of money and lust for risk, we associate Manhattan with finance and a maelstrom of cultural creativity.  Sure, these communities can be utterly destroyed (and are, regularly, in insecure areas of the world), but they are VERY hard to destroy completely.

Civilization 4's culture borders. French cultural influence is represented by the purple border, forming a "culture bridge" across the water channel. In Civ4, a city's influence can cause other civ's nearby cities to switch allegiance.

Thus, for foreign policy/international relations (IR) types, knowing history and geopolitics are crucial towards understanding professional IR tradecraft.  One of the most influential books I read was George Friedman’s “The Next 100 Years:  A Forecast for the 21st Century”.  His geopolitical focus on the world reveals inflexible rules of the world we live in, which include Iran being an inescapable regional power in the Middle East, Russia as being perpetually insecure along its borders and hinterlands, and the US enjoying fairly safe borders, access and coastlines for the two key oceans and access to natural resources.

Culture/geography dominates discussion, even online. From http://www.trendsmap.com/

Certain geographies, geopolitical world views would argue, lead to certain kinds of cultures flourishing.  They lead to different attitudes and philosophies.  In this way, cultures can be seen as unchanging in their core, although some more readily adopt modernity or change.

Law/Relationship With Government

The next slowest mover I’d define would be the law.  Changes in regime can lead to massive changes in the largest of civilizations (see Mao Tse-Tung’s Cultural Revolution), and certain laws can lead to inescapable economic realities (see Sarbanes-Oxley, the Communications Decency Act  (Section 230 leading to a boom in blogging).  Corporations in the US spend a fortune on lobbying precisely because they know that spending a little money now to get a law crafted in a way beneficial to them could lead to decades of easy growth.  As an example, look at how corn subsidies and sugar tariffs in the US along with cheap oil imports led to high fructose corn syrup additives in all foods we eat while sugar was relegated to an utter luxury.

The Internet

I’m skipping over a lot of movers here but I know this blog post will spiral out of control and I think that the Internet has been the huge game changer for human civilization.  The striking reduction of transaction costs to communication and knowledge-sharing and time lags has resulted in true ability to crowdsource and communicate in real-time across large spaces.

Now stories in peoples’ daily lives instantly get polled up on reddit or Huffington Post, so that if BP is restricting the media from taking video of an oil-spilled beach, the internet learns about it pretty quickly.  The internet also knows about other things quickly, like Tiger Woods backing in to a tree to get away from his angry wife, Brittany Murphy dying of an overdose, etc.  In other words, the role of mainstream media as an editor of what the top stories might be was diluted with millions of new editors who considered far more topics as being the “top news”.

Much of the news is useless, true.  Check out thelongnews.org, an organization which attempts to look at the news and figure out which stories will have been seen as huge developments far into the future.  Most of the most important stories come out of scientific research.  Below is a TED Talk explaining what The Long News considers important:

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At the fringes and margins of the internet are where the cool stuff is happening and where lightning quick news is being developed.

The internet is a well-spring of innovation.  Instead of people being limited to their geographies and the people who share their environment, they can go online and share with those of similar creative interests and skillsets, thus meaning there is a better, tighter matching of people online than off.  So you can see awesome collaborative projects like Linux and Wikipedia and all the stuff that is fed into disseminators like reddit or digg or Twitter that would never exist in pure meatspace.

Agents in The Matrix detected anomalies through their earpieces

For news, people are taking photos and tweeting about what they see in their worlds, so as soon as there’s a public installation closure because of a police incident, people are talking about it.  Metaphorically, this is like in the Matrix when one of the Agents puts his fingers up to his earpiece because one of the plugged-in humans somewhere is freaking out about an abnormality somewhere in the world.   While the privacy debate is important along with the role of government in keeping people safe, for this scenario I’m more interested in how much technology and the internet have aided us in being able to communicate our realities instantly to each other in the form of tweeting or texting about emergencies/news.

Let’s Merge the Real World and the Digital World

That was a lot of set-up for what I really wanted to talk about.   What is coming is augmented reality, where the real world will be intimately wedded with the online world, so our “real” view will be augmented with data layers showing nearby waypoints, markers where our friends are checking in, where nearby swarms of people are, where public safety incidents are taking place, historical hot zones where crimes have taken place, and perhaps cooler stuff like paths for augmented reality questing (follow a path in your data view that takes you to a quest destination).

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The contradictions and weaknesses of either world will be attacked by designers and hackers and capitalists who want to combine the two worlds.

Will this mean that the temporality of the real world will change?  I talked earlier about how slow cultures, geographies, and laws are to change, but that is because there are such high transaction costs there.

If you are born into a rural area with a set of classmates who will eventually graduate school with you, marry you, become your lifelong friends, and all remain in the area your whole lives, while you drive everywhere in your city or village, then the transaction costs are high — the chances are that you won’t receive lots of creative input that you might in a city, and you won’t meet too many people with the exact creative interests you have.  This lends itself better towards a community that values building families and having stable lives (microfamilies).

If you are born into or move into a city (or even a slum), you are constantly bombarded with change, new people coming in or leaving, creative inputs, daily lives where you see hundreds of people a day, etc.  The costs of communicating are lower because you can walk not more than a few blocks to get food, conversation, drink, sex, business.  Driving is less needed, meaning your chances for interaction increase.  Things that impact one person in a rural area might only affect that one person.  In a city, any change is likely to affect multiple people.

So think about the mathematical delta — the amount of change — for different layers of civilization.  The delta for geopolitics, law, government is usually really low.  The delta for anything internet-related is extremely high.

Sometimes there are problems as we try to mediate between the two.  We try to hold reputations and identities that are life-lasting, but often the world we interact with daily exists in a Twitter-like state of constant updates and a lot of irrelevant information.

This is why I consider digital reputation collaboration to be so important for a sustainable cultural future.

Cultural Memory

At Uluru in Alice Springs, Australia, the Anangu Aboriginal tribe used to take its boys and girls to separate caves where they learned how to be adults.

Cultural memory has traditionally been passed along verbally from parent to child, from community to its children, from rumors, old wives’ tales, conspiracy theories, propaganda.  This of course lends itself to high levels of re-interpretation, revisionism, and selective memory.  Arguably this is one of mankind’s strengths, since we are at times fickle, emotional, destructive, unreasonable, and blatantly hurtful, but it also makes us human and passionate and willing to do things outside ourselves.

Layering digital reputations onto our community-held reputations will challenge a lot of our conventions and self-images.  In some ways we will be presented with the cold hard truth of numbers.  In other ways we may use the data to deceive ourselves into thinking something false is actually true.  But the ability to log our lives, crunch the data, and compare it with each other, to see what kinds of people end up being successful in different ways for different paths…that is some really deep, powerful stuff that only our species’ best mentors, teachers, academics, and leaders have been able to express to us in ways we can understand.

Crowdsourcing reputation will be akin to the internet’s crowdsourcing of information, or Wikipedia’s crowdsourcing of knowledge.  It will induce the Nick Carrs and Evgeny Morozovs of the world to write scathing excoriations of free-wheeling privacy slayers.  It will cause grouchy old columnists to write ham-handed pieces on how kids these days just don’t understand.  It will challenge cultures to become more accepting of diversity of practice (just imagine if religious leaders knew what their followers REALLY did).  There is a lot of potential for abuse and gaming and problematic behavior, but there’s no escaping that crowdsourcing reputation will eventually happen and that the good will outweigh the bad.

The technology is getting there, where transaction costs for social networking are becoming cheaper, and where our own data is becoming available to us in formats we can manipulate (thank you Tim Berners-Lee for pushing for linked data).  Social transaction liquidity is increasing across time and space, which will lead to a more networked world that requires new types of reputation not controlled or siloed by governments or businesses.  We are not quite yet there, but it is coming quickly.

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Other Thoughts

On the continuum of movers, I can see a reputation system as being highly problematic towards the status quo.

After all, you really can’t change geographical culture very quickly.  Already some  economists are pushing for not just free trade, but free labor movement, as the only way to allow capital and labor to properly aggregate themselves in the clusters they need is to allow free movement of people across borders.  This is unlikely to happen very soon.

Governmental regimes and legal systems are likely to resist data, even if it’s undoubtedly true.  You can see it already in development economics and behavioral economics, where the newer studies show that human behaviors can be highly irrational and defensive in light of trust/paranoia.  Overwhelming evidence to the contrary becomes a weapon that a status quo will fight against.

On the plus side, I think having a system that lets any user join, and lets any user create a profile for any other user until it’s claimed, will lead to census-takers and human rights advocates to catalog every person on the planet, and that can have powerful implications towards giving even the most nameless, invisible person on the planet a voice and an identity.  I’m hoping that an extensive system will stop people from disappearing from the face of the earth.  I’m hoping that, if anything else, the major constituent to benefit will be the individual.

 
 

Filling Gaps in the Online Ecosystem

09 May

I am still amazed daily at how quickly the internet is maturing.  Lately I’ve been looking for decent freeware and finally moved from the iPhone+AT&T to the HTC Droid Incredible+Verizon. (Verizon makes AT&T look horrible, by the way…I will never go back.)   The level of cloud integration is exciting, but still sub-surface.  Most of my friends are still skeptical of Gmail, and are wary of Facebook’s privacy rules.  But there’s so much more going on than just these things, although e-mail as one’s verifying identity and the social graph are crucial building blocks for the internet.

While I’m happy with the internet (and recent FCC enthusiasm for net neutrality), there are significant gaps that affect me professionally and personally which, when addressed, will help the online ecosystem to flourish.  Here they are:

Head Coverings, Niqabs, and Faces:  Visual Security

Some Anglo countries are wrapped up in argument about whether people should be allowed to wear head scarves or niqabs in public or in school.  An incident in Australia where a man wearing a burqa committed an armed robbery has caused some in the opposition government to push for a ban on full-face Islamic veils.  A woman in Italy was told by police to remove a veil covering her face.  In Belgium last week, every single deputy in the lower house voted in favor of a ban on the burqa or niqab in public, so now the vote goes to the Senate.  Germany and France could be following suit.

Certainly Europe is having trouble with integration — it is seen that Muslims and immigrants are not becoming fully European enough.  Arguments against veils also summon the complaint that women are not treated as equals in much of Muslim society.

From Jawa Report: http://mypetjawa.mu.nu/

Both sides have valid complaints here; it is true that Muslim immigrants worldwide (not as much in the US, but that’s really not saying much given the anti-Muslim distrust Americans have right now) are having trouble freely expressing their identity in the face of prejudice.  It is true that some Muslim women choose to cover their faces and bodies, as part of their culture and expressing positively their religious faith.  It is true that Muslims feel under siege by the rest of the world, and this has united the Muslim faith about as much as that is possible (it is still highly fragmented by country, culture, sect, etc. etc. etc.).

Don’t get me wrong.  I’m not a terrorist apologist.  I joined the Army to join the hunt in killing those who follow Al-Qaeda’s beliefs.  I respect the sentiment of online terrorist hunters and harassers like those at Jawa Report who point out jihadists who are threatening violence against the US out in the open and are not being prosecuted/shut down for it.  While there are many white Americans who say despicable things about Muslims in general, there has also been a sharp rise in the number of American-born men who have become radicalized.  Some degree of political correctness has muddled efforts to investigate those who are becoming true risks to national security.  It is true that the attackers have all been Muslim, so it would be dumb to not link the two.

This is for another time, but I do regard jihadist-based terrorism as mainly a function of US foreign policy, but it has become inter-mingled with American patriotism, Muslim identity, freedom, and security.  Not simple to unpack.

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What I mainly want to talk about here is one way in which I think technology, openness, and transparency can mitigate cultural traditions.  In Daniel Suarez‘s books Daemon and Freedom (which compare with Ender’s Game, The Matrix, and Snow Crash in my mind), he writes about a genius programmer who created a company, successful worldwide, which let players play online in different virtual worlds.  [Here's a good review of the book.]  Eventually though, the programmer, diagnosed with a terminal disease, sought to create a networked game that hooked into the real world.  He ended up creating an alternative economic system that used augmented reality, social reputation, and vast computing power to replace corrupt, established security and economic interests.

To explain, people could wear custom-made glasses which had a HUD which showed datapoints mapped onto their field of view, so you could look at a city street and see text labels of the buildings and reputation scores and online identities for the people who walked by you.  Here’s a sort of mock-up, combining Suarez’s vision with mine in a simple way:

Sam Martin’s article “Envisioning Your Future in 2020″ has some better-designed mock-ups:

This sort of digital identity verification (it used biometrics to verify the wearer’s identity) could turn visual identification on its head.  One big issue I see with the burqa bans is that it shows how primitive our identification system still is.  We consider it less safe in the west if we cannot see someone’s face.  If someone’s face is hidden, we cannot trust them.  We assume they have something to hide or they’re about to do something that requires them hiding their face from us and from the growing number of surveillance cameras.  We cannot read their facial expressions to (oftentimes incorrectly) judge their intentions and mood.

Now, to someone who believes women should hide themselves, this, I would presume, indicates that he feels less concerned about strangers committing a crime against him than he is about acknowledging women as individuals.  To a fair degree, it is the opposite in the west.

There was a good op-ed in the NYTimes about this whole debate just last week.  The US has an analog to burqas by the way:  baggy clothing, sweatshirts, and sagging pants.  These represent a style, an identity, to many kids.  But by security professionals they are seen as clothes that hide one’s face (see in The Wire, the muscle always puts on their hoods right as they attack), clothes that can hide the bulges of firearms and weapons, and clothes that make one appear to be larger than they actually are.

So imagine we had a system where you could use your glasses to see what someone’s rating and reputation was, to see how networked they were within their community, to see whether they had any jail offenses or criminal records, to see how trustworthy they were.  Would it then matter what they wore?  Would it become like online games where people spend many hours tinkering how they appear even though it has no game mechanic value?

Perhaps it could even have positive effects:  in Freedom, Suarez has one of the characters go to a mechanist to imbue a 3D-printed object with “magical” properties — that is, it is a real-world object that is identified (presumably through something like RFID) as something that can unlock things in the virtual world.  Perhaps wearing a burqa in this new system would improve one’s rating as it is seen by those of that person’s religious faith.  While this may or may not be a good thing in terms of women’s equality, it removes much of the tension of visual security vs. individual/tribal identity.

Public Sensors

This brings me to my next topic.  We need more reporting, both intentionally created by observant humans and automatically by sensors and devices.  One of Twitter’s strengths is that it’s so accessible for sharing content quickly.  A sensor that detects changes in its environment can easily use the Twitter API to publish its statistics and results to the web for immediate analysis.  At the same time, mobile phones and cameras are becoming faster and more connected to networks, allowing individuals who witness events such as police brutality, spontaneously-created social gatherings, magical NBA moments (barring copyright restrictions, sigh), massive accidents, terrorist attacks, and weird stuff that happens every day to be immediately reported online.

Trendsmap http://trendsmap.com/ aggregates tweets by location for tracking trends.

This will require more technological literacy.  People will need to be more comfortable using their tools.  That will be the easy part.  The hard part is getting people to understand the utility of sharing what they experience every day.  Most people still think sharing online is narcissistic, useless, and degrading to quality social interaction.  They think it is more important to call or meet up with a friend than to share a photo online to the internet that is directed towards no one in particular.  Further than that, they value their privacy and want to control who knows certain things about them.

While this is understandable, there are considerable reasons to share.  If you witness a car accident, or someone assaulting someone else, you recording footage of the incident and uploading it may allow for justice to be served.  It is evidence.  If you witness an ephemeral moment of kindness or happiness and share it online, it is saved in the digital record of humanity that we will one day be able to search for, catalog, and show as example of our collectiveness as a civilization.  If you live near the beach and you see tar balls coming in from the Gulf oil spill, you putting photos and videos online show on-the-ground proof that it is happening — this is citizen reporting/journalism.  It makes it better for journalists who are trying to get an accurate picture, and it helps civil and governmental leaders allocate resources better when they have better perspective of how bad something is.

Louisiana Bucket Brigade, using the free Ushahidi software to record oil spill-related incidents. http://oilspill.labucketbrigade.org/

Also, as I have argued constantly, I believe that maintaining our personal reputations will become a primary way we receive access to credit and to jobs, as we will have public evidence testifying to our quality of character, ability to share and learn and lead and educate, and more.  Those who decide they value their privacy will not be as trustworthy in the minds of those who do share more.

In other words, they will be seen as wearing a digital data burqa by the rest of the wired society. I see people who are deleting their Facebook profiles and writing long screeds against Facebook and sharing online as the same as media companies.  Media companies are fighting the distributive, massive computing power online.  That data is just about free to share and disseminate means that those who had monopolies on that data before will lose their ability to control (and therefore monetize) that data.  It is no surprise why those who own magazines, book labels, album deals, and so on would fight against the sharing of media freely online.  That is their monetary stream, and they are no longer the only distributors of it.  Their value as aggregators is still needed, but it must adapt to the changing conditions introduced by the internet in the same way that the Gutenburg printing press took away power from monks and scholars.

Individuals, most of whom have little inkling of what privacy actually means or what it should mean to them, attack Facebook instead of the NSA.  Certainly it is more visceral to be worried about what your boss might see about you than what the FBI might obtain about you through a warrantless wiretap (which you might see yourself as something that would never possibly affect you).  But our priorities are off.  People like Mark Zuckerberg of Facebook and Shawn Fanning of Napster and Sergei Brin/Larry Page of Google do not value the old industries and ways of doing things very highly.  They understand the power of the internet and how it can be used to create more efficient, useful systems.  Just like Fanning did not really care about copyrights on music, Zuckerberg doesn’t care about privacy.  I would say that Zuckerberg DOES care about protecting privacy, but he also envisions a digital world (like Fanning does) where data is shared openly and transparently, allowing it to be used by a wider amount of people and getting far more reach than what was possible before.

It is people like these who are unlocking the doors to a more democratized world, where power is more evenly distributed amongst a larger swath of people and away from governments and gatekeepers who seek to hoard that data and sell it off/use it to protect themselves.  I’m not saying Zuckerberg is a peace-loving democracy builder, since he, like Brin, Page, Gates, and Jobs all seek to create models for making money, but I do think that he “gets it” when it comes to the future.  Far ahead of what society claims it’s ready for (yet it continues to flock to Facebook…).

Comment Systems

Another huge gap I see in the internet is within comment systems.  Right now, some news sites allow for comments, while others don’t.  I’ve seen small border town newspapers with vibrant comment communities, and large metro newspapers that don’t even allow you to give feedback.  There still exists no global comment system that lets you give comments on any web site you visit for anyone else to see when they visit (although attempts have been made here).  There doesn’t even exist many good systems that allow you to rate comments and filter them out by post quality, humor, utility, anecdotal evidence, etc.

All of which makes reading comments mostly a useless endeavor.  If I can’t read ONLY the comments that share new insight into a topic, or those comments which are hilarious, then I’m left with YouTube, which has absolutely the most offensive, stupid, and pointless comments anywhere.

Plug-and-play comment systems like Disqus and Intense Debate don’t even let you search all their comments on a topic.

The lack of more sophisticated commenting on the internet is surprising since it was one of the first things one could do online (via replying to e-mail, and writing to Usenet), but I suspect it is because those companies don’t have the massive capital necessary to invest in the computing power it would take to index those comments for global searches.  This hints that such a task is something Google would be especially good at tackling.

We need both supply and demand in comments.  We need news sites to build a network of searchable comments that are aggregated by post quality and also by topic (via standard tagging of the stories the comments are from).  So that I can read all the comments on the internet that relate to the topic of the oil spill in the Gulf of Mexico, for example.  Right now, those comments are scattered across hundreds of web sites.

If I want to read what oil rig engineers are saying about it, or what beach property owners in Alabama think, or what ecological scientists think, I can only read their opinions at great expense to my personal time by way of searching local blogs, sifting through hundreds of junk comments, and so on.  This must change.  It must be easier, cheaper, and more integrated and ordered.

Topic discussion on reddit. http://www.reddit.com/

Right now the quickest way to get intelligent comments is to use reddit or hackernews or other niche sites.  What’s great about reddit is that it attracts interesting people who do interesting things, and they find the newest cool stuff on the internet.  I would estimate that much of the content you eventually find going viral starts off on sites like reddit and digg.  I love reading reddit comments to get quick feedback.

Another request I would have for the comment system gap is to link all comments one makes to an identity.  This is, fortunately, one of the more developed features within the identity layer right now, as Facebook is letting us log in to web sites, and Disqus lets you view all your comments that you’ve sent using their service.

Humanity

Lastly, the internet needs to find its humanity.  Anthropologically speaking, online folks in my opinion tend to have little understanding of the importance of tradition, ritual, faith, and tribe.  I think they should be able to intuit it, at least, because many of the most hardcore internet folks had to undergo a rite of passage to become a hacker or a web geek/designer.  They know they exist within a virtual tribe that the rest of the world can barely understand or place value in.  I don’t think the online world has provided much to people in the way of religion or faith, though — that is one piece that you can only get offline for now.  Unless, of course, you are Muslim; while Christians don’t really use the internet to organize (while most web geeks I would bet are mostly agnostic/atheist), the cases of jihadists online have shed light into how Muslims disconnected from their people worldwide will use online forums to learn proper Muslim practice of prayer, meditation, and custom.

What I’m proposing is something I’m working on for Galapag.us.  See this screenshot:

I want to build in records of one’s rites of passage, both real and virtual.  Achievement systems within games (like Modern Warfare 2) and on Xbox Live are like rites of passage systems — they mark achievements you have made as you transform from a nub to a pro.  I want to build in digital incentives for public service and volunteering in the real world, to affect your online reputation.  All those good things that can be done that many don’t do because they don’t see it as advancing themselves or being noticed, should be captured.  Right now it, sadly, takes a great amount of caring, dedication, and commitment to do all those good things in the world that receive almost no recognition.  I’m not saying that people should do good deeds or give back to society only if it gets them notice, but I do believe it is inherently human (and even mammalian) to seek external as well as internal encouragement.  We are social beings.

Lastly, I think we’d be able to properly assess and monetize worthwhile careers that have traditionally been paid less well.  For instance, we all know that there are journalists and authors and priests and social workers and mothers and soldiers who provide a public service and who are valuable to the community and those around them in ways that cannot be compensated in money.  Imagine if, like an MMORPG like World of Warcraft, you were rewarded and could level up for doing these deeds?  Imagine if you used your level 20 status to get a job at the Washington Post, or if you used your level 15 hiker rating to get a job with Parks and Wildlife?  What if your high math and quant levels got you in at Wall Street?  Isn’t that what we’ve been trying to create and use all along?

Conclusion

Anyway, these are major gaps I think need to be filled.  Until I find myself in a lot of money, I cannot fund these myself.  If I ever get Galapag.us off the ground, I’m worried that I’ll have to quit my job and do it full-time and raise at least enough money to hire people to work for me.  That is a risky proposition.  I am hoping that the proper funders like Ted Leonsis or Mark Cuban or Bill Gates will invest money in filling these gaps, approaching it from a humanitarian point of view and less of just a venture capital-what’s-in-it-for-me point of view.

I’m happy to see more and more projects just in 2010 geared towards OAuth, OpenID, and distributed online identity projects such as Diaspora* (which I helped back on Kickstarter, and which reached its minimum level of funding).  I think the growth of identity layer tools is actually starting to take off in 2010.  And we’ve needed that for a very long time.

 
 

Drunken Georgetown Students

28 Apr

Someone in Burleith, the neighborhood just north of the Georgetown campus, has had enough with all the drunken rager parties that students are throwing at their shared rental houses, so he’s put up a site called DrunkenGeorgetownStudents.com.  He’s tired of having sleepless nights because of the hordes of Dionysian wild-eyed drunkards wandering his sleepy community until the wee hours.

Evidently the guy, Stephen R. Brown (LinkedIn, professional site, personal knol), lives on T Street and 37th, nearby where I used to live (at T Street and 38th) when I was a student there for 2 years.

Here’s the situation:  Georgetown is a small campus and it has little room to expand or to provide all of its students housing.  So many students live east and north of the campus in rowhouses, often with 4-7 students sharing the house.  A ton of grad students and medical students also live there, since the university provides no housing for them either.  As a grad student, I lived in Burleith with 3 other MSFS students and the landlord’s son, a medical student.

So, running the math:  Parties = Students + shared living + school full of students learning society and networking + proximity to campus + private residences.  Pretty straight-forward.

My house held several large parties for my program.  We would invite everyone over on a Friday or Saturday night.  We would inform our neighbors so they would know about it beforehand.  They were always cool with it.

What we quickly learned was that Burleith and Georgetown are filled with nosy neighbors.  Our first year was mostly okay, but the second year, the DC MPD (metro police) was wrangled into stepping up its patrolling efforts in the neighborhood for loud parties because the local residents were complaining.  As you can imagine, the police are strong-armed into doing with the residents want because they have far more power than the Georgetown students, who are sloughed off under the campus’s administrative sway.  And Georgetown usually rolls over for the local neighborhood, even though the Burleith and Georgetown areas would be completely dead without the campus.  I saw the same thing in Austin at UT (the top party school in the country).  Locals would act as though they had no use for UT Austin even though it is the lifeblood of the city.

One day in my second year, I was shocked to see flyers posted on campus and in the neighborhood anonymously posted by someone warning students not to be loud.  It had photos of houses, including the one I lived in.  I don’t know how the person targeted my house or if it was intentional, but it’s kind of worrisome, even to a guy, to see a photo of one’s own residence posted publicly without any knowledge of it.

The last party we ever threw, the neighborhood was under the full watch of a joint MPD/campus liaison program.  So liaisons were forced to drive around and warn party hosts that the cops might come.  I can only imagine how much this cost the school.  Liaisons came to our house and I stopped to talk to them.  I told them I’d talked to cops just prior to that, who warned me about the liaisons!  So everyone was stopping by to warn us about everyone else!

The next week, we received a notice from the school that we were cited for being loud and had to talk to the campus school conduct director.  Again, a great use of resources.  The woman we spoke to was highly professional and very understanding.  She warned us about future incidents and we promised we’d stop (which we did), but I thought it was completely absurd to be a 30+ year old person being told not to be loud at a party.

But you know, it gets better.  Now that I think about this guy’s blog (he’s a 60ish year old photographer), he’s probably the one who put up the flyer…anonymously.

And the neighborhood itself is pretty sketchy.  As a safe haven for wealthy, proper dignitaries (Joe Lieberman and other famous politicians live nearby), the emphasis is on property value and on high standards of decorum.  This probably explains why the neighborhood flyer is produced by, wouldn’t you know it, a Coldwell Banker real estate broker, Lenore Rubino!

Lenore Rubino, then, is also president of the Burleith community’s organizing group.  Do you see a conflict of interest where the “public interest” may have been hijacked by real estate interests?

The Georgetown campus community has several blogs, covering this new drunkard site, including Vox Populi and Saxa Speak.

Some (probably student) comments from Vox Populi’s post:

“YOUR NEXT PARTY PHOTOG says: April 28th, 2010 at 12:42 am

Hire me and Stephen to shoot your next party!!!! Whoever said Stephen is the Cobrasnake of Georgetown is right– professional party photography is the next big thing for Burleith. Hire us to capture the special moments of your party like making animal noises in a pool, broing out with officer crist, or reaching the point in the party where there are like 8 people in your backyard/porch.

We’ll be cross-posting the photos for your Monday morning viewing pleasure on spectacular table-based nightlife websites including drunkengeorgetownstudents.com, http://www.srbphoto.com, and srbphoto.zenfolio.com

Rates are highly competitive as we’re stuck in the past. We can also shoot video if we can ever get those videos to decompress!!!!!!!gahhhhh”

And:

“So, to recap: Neighbors called the cops 117 times in a four month period, which resulted in only 9 citations. That’s 7%, for those of you counting at home.

“I’d be interested in knowing the number of robberies that took place in the same amount of time while police were responding to the 93% of college students watching Netflix too loudly after 11.”

And:

“The Neighbors are completely unreasonable and they need to be stopped. They need to stop calling the cops for noise violations. College students are going to be loud. Nothing is ever going to change. If they don’t like noise they should move to a quieter neighborhood. Anyone calling the cops for noise before midnight is unreasonable. The power the CAG and the ANC has is ridiculous. The rerouting of the GUTS buses is completely ridiculous. Metro buses use the exact same routes that GUTS buses are now banned from running. The neighborhood really holds the university back from offering the best for it’s students. And if they don’t want students in houses off campus maybe they shouldn’t have blocked all attempts to use the wormley school. The Neighbors are completely ridiculous and won’t be satisfied until the school doesn’t exist anymore. They should have no rights to influence what the University does unless they can prove dramatic impact it would have on the neighborhood. None of their complaints have been close to justified.”

These blogs have also been covering the Georgetown community’s vehement rejection of Georgetown University’s proposed 10-year plan (which, if you read it, is pretty sane compared to what the neighbors think of it).  You can read the Burleith community’s April newsletter here, which complains about how the Georgetown plan will hurt Burleith (read, property values), and which, coincidentally, has an advertisement from Stephen R. Brown (the drunk student blog’s author) for his photography gigs.

Want some more insider baseball?  The local community has also been reducing the access that the free Georgetown University shuttles have to the neighborhood.  There are 2 main shuttles (and some smaller ones) that run students and campus members out to Dupont Circle and to Rosslyn in Virginia.  Since Georgetown can’t have a metro station for whatever reason (a subject of some debate, but probably because of zoning, property, and geography, but certainly something the locals would prefer never happened), these shuttles are really the only way for people to GET to campus, since parking is restricted and the city buses, while wonderful, cost money and aren’t always reliable.

The local residents, however, managed to shut out the shuttles from passing THROUGH the neighborhood.  So what was a 15-20 minute commute to and from Dupont Circle has turned into an epic bus ride up to the National Cathedral and down Embassy Row, usually a 30-minute trek.  The reasons cited?  Residents thought the buses rattled their houses.  Oh no!  Future knowledge workers and politicians trying to get to school are rattling houses!

In case you lost track, then, the residents 1) don’t want students living in their neighborhood, 2) don’t want to make it easy for students to live elsewhere and commute to campus instead of living in their neighborhood, and 3) harass the students who live in their neighborhood.

The complaints from residents have caused the campus to have to spend money on liaisons, to spend time on administering “problem” students, and to expend resources on bus drivers, shuttle schedules, etc.

Even more insider baseball:  this has all happened while the neighborhood continues to fall victim to criminals who prey on the population.  We have the infamous Georgetown Cuddler, who must have over like a dozen incidents of sneaking into girls’ homes and getting in bed with them while they sleep.  We have Prospect and other streets near M Street that continually have incidents of armed robbery and sexual attacks IN the streets.  I have friends and fellow alumni who were MUGGED in the street.  One was pistol-whipped.  Another was choked out until she passed out and her bag was taken.  All while the local residents complain about noise from parties (in controlled environments which probably make things safer for young students).  Police manpower is being diverted for THIS?

Do you see a mismatch of interests here?  Look, a local community’s interests are going to be to shut out drunkenness, loudness, whatever.  But they hold Georgetown University by the shorthairs and it’s not going to change that students drink and party.  The power is set up so that the neighborhood has far too much influence, and it’s not helped by the fact that the local association is run by a real estate broker and other interests who don’t have any compelling need to listen to Georgetown University’s interests.

Just check out this recap (and another) of the recent Burleith Citizens Association meeting, in which Rubino closed with:

“At risk is not only our quality of life, but the value of one of our biggest investments, our homes. Many real estate agents and buyers see Burelith as a student party town. If just ten more houses turn rental, that turns into 6 0more students, and 60 more cars looking for parking,” she said. “Georgetown will hire the best attorneys and experts their money can buy. Your money will hire a zoning expert and urban planner. We have done a lot of work ourselves, but we need the experts to fine-tune our case.”

Said another speaker, Glen Harrison:

“Burleith will no longer be a diverse neighborhood where children, parents, families, seniors, single renters, and even students live together, but will become a student village.”

REALLY?

I’m not making any grand pronouncements here.  If anything, the MPD seems to be juggling all this well, and I’ve always had good relations with them.  They’re doing their job as best they can.  The Georgetown administrators have been pretty fair about the whole thing, as best they can.  The students I saw were not violent or disrespectful.  They were just being young.  My neighbors too were also very understanding and always welcomed us over and wanted to talk to us.

It’s just a few people who are being completely unreasonable and who, through their own personal issues, are causing organizations around them to expend considerable manpower and financial resources to make them happy.  How fair is that?

 

Sharing, Privacy, and Attention

12 Mar

It’s become a common occurrence in my daily conversations with people that I’m told, “You’re more trusting of social media than I am”.  This sentiment is meant to convey that people value their privacy and that they don’t think everyone should share information about themselves, most of which is considered irrelevant.  That I am “trusting” means that they don’t share in my beliefs about the potential for social media and social networking.

Far from being isolated to only my intelligence and security friends, this permeates itself into all my relationships.  Even with people I know who work with computers and who I know online are actually quite secretive and think sites are “stupid”.  “Stupid” and “pointless” are common descriptors.

I have close friends who make no bones about telling me how much they dislike seeing people using social networking.  However, telling me this is the equivalent of me saying, “I think the fact that you like playing baseball is stupid” or “I think this thing that you enjoy is pointless”.

Back when I was in high school, I had to write a poem for class.  While the poem (and all attempts I’ve made to write poetry) was horrible, the sentiment behind the poem sticks with me now, even though I’m almost twice the age.  Read it:  “Not Unlike Muhammad II’s”.

The idea was that even though there are physical barriers we’ve built throughout history, such as the Great Wall (which, as I learned later, isn’t actually visible from space really), the main barriers on our planet are those of the soft brain tissue.

Humans are quite adept at hating.  They are adept at ignoring that which doesn’t confirm their stereotypes.  They are good at victimizing, humiliating, and taking advantage of others.  They are, not paradoxically, extremely bad at handling being victimized, being humiliated, being hated, being taken advantage of.  Evelin Lindner’s “Making Enemies:  Humiliation and International Conflict” argues that our world’s on-going conflicts are based on mutual humiliations and loss of face.

We have constructed for ourselves prisons within which we live.  See Doris Lessing’s “Prisons We Choose to Live Inside”.

I was reading through my old Soapboxes which spanned basically from when I was just about to graduate high school in 1996 up to about 2005 before I went to Iraq.  Early on, the complaint about my writing online was that anytime you put something online, you must want everyone, the whole world, to read it.  In essence, it would be defined as an act of wanting attention.

By the end of the Soapboxes, in 2005, the internet had matured and cultural norms had changed enough that blogging was about to become huge (as a result of GeoCities maturing into platforms like Blogger).  But also in 2005, I deployed to Iraq in a Special Forces unit as an intelligence collector.  I intended to post my thoughts and experiences from Iraq, being mindful of operational security.  My commander found out about it and hung me out to dry.  This was when the military decided to re-write its rules to silence servicemember online activities.

I felt like I eventually redeemed myself in the unit by working my tail off in another capacity, even though the injuries still smarted.

Luckily I was able to go back to school afterwards, and reconnected with my family’s anthropological roots and studied international power structures.  And now I have a job where I work in the trenches of social media.

But still this resistance exists in the many communities I am a part of.  People go on total black out on Facebook, and delete their Twitter accounts, and stop responding to e-mails, and so on.  People will test the waters of sharing online, but will harshly recoil back and disappear again.

I did my final orals presentation in grad school on Galapag.us, my platform for reputation management and identity formulation.  My panelists had absolutely NO clue what I was talking about.  Seriously.  I could have been speaking another language to these people, who were quite erudite and knew much about their fields.

The internet is now past its adolescence, I would estimate, and now we are beginning to see the emergence of geolocation, massive data crunching, and always-on instant updates from the internet of things.  And what it has helped me to understand is that all those people while I was growing up were wrong.  It wasn’t that I wanted attention.  It was that I wanted to share and to find like-minded people outside the communities I lived in where no one had any clue how to interact with me on certain issues.

The internet has allowed for a massive cultural community readjustment, where we have been freed in many cases from the isolated, narrow communities we are born into.

I am myself a member of many different communities:  midwesterners, Texans, half-Asians, Army Iraq veterans, international affairs universities in DC, online nerds, gamers, tennis fans, avid readers, basketball junkies, anthropology ancestry, IRC users, Obama voters, pro gay rights, DC contractors, Arabic speakers, web developers, iPhone owners, people who had bad skin and braces as teens.  Those are just some of the “communities” that I can associate with comfortably.   They are all important to me in varying degrees, but they help to define who I am, for better or for worse.   Other people would have more difficulty infiltrating the same communities I am a part of.  Amin Maalouf, also someone of diverse descent, writes of having multiple identities and multiple communities which he feels a part of, in his book “In the Name of Identity:  Violence and the Need to Belong”:  “I am posed between two countries, two or three languages, and several cultural traditions.”

Those who were born into money and in urban cities always had an advantage over those born in small villages.  They had more access to different people, different ideas, different eventual mates, more diversity.  Not that there isn’t value within tightly-knit villages or communities, but the circumstances must align very closely with the individual’s personality and values in order for it to work.  Within tightly-knit physical communities, aberrations are often discouraged and punished.

Said Stephen Downes, reviewing Lessing:

It is as though the group mind cannot be resisted, writes Lessing. After all, we all live in groups, we obtain our livlihood, our meanings, our identities, from groups. And when we’re in a group we tend to think as the group does; we may even , she notes, have deliberately sought out a group of “like-minded” people. People know how hard it is to stand against the group, and they often recollect, to their shame, having said something simply because other members of the group said it.

And the mechanics of this are interesting. “This mechanism, of obedience to the group, does not only mean obedience or submission to a small group, or one that is sharply determined, like a religion or political party. It means, too, conforming to those large vague, ill-defined collections of people who may never think of themselves as having a collective mind…” (p. 51)

The thing is, political leaders – and guards at prison camps – know this. They know that, if they eliminate the leaders, the mass of people will follow like sheep, adhereing to what they believe is the group mind, or to whatever has been substituted in place of the group mind. If they are lulled into believing that the group expects this or that they are capable of the most heinous atrocities.

Wouldn’t we then want to teach children: “If you are in this or that type of situation, you will find yourself, if you are not careful, behaving like a brute and a savage if you are ordered to do it. Watch out for these situations. You must be on your guard against your own most primitive reactions and instincts.” (p. 58)

But Lessing is not hopeful. “I cannot imagine any nation – or not for long – teaching its citizens to become individuals able to resist group pressures. And no political party, either.” (p. 61) Political parties use propaganda and manipulation, and the people who say they are in support of democracy, liberty and freedom don’t want to talk about it. They don’t want to know, and goodness, they don’t want to enable people to resist instruction – for then the people might be wrong.

We need, argues Lessing, to learn from this; we need especially to learn from the last two and a half centuries (since the French revolution) of “laboratories of social change.” We have to move beyond the picture of society as “insisting on orthodox, simple-minded slogan thinking” (p, 71) as we have seen in the communist world, the Islamic world and – dare I say? – today in the pro-war western world.

If it is society that oppresses us, writes Lessing, it is the individual who stands against it. “It is always the individual, in the long run, who will det the tone, provide the real development in a society.”

At some point, the nature of the internet will be fundamentally altered.  It may be sooner rather than later, because world governments seek to alter the internet’s protocols so as to make policing it more accurate, more structurally accessible to intelligence, more catered to individual countries’ pet interests.

There are two things that I’ve realized from people telling me they disagree with me:

  • People who don’t want to use social media are not the exception, still.  They are the rule.  I’m the exception.
  • It’s ironic because I’m the one who was in security and who probably manages his actual privacy (that is, IT security, discernment of what to share with others and what to keep secret, personal security and physical safety) better.  And yet I’m told that I’m the one being insecure.

The freedom of intellectual and creative space that the internet has given us is not assured forever.  Identity is always constructed, but it is not always constructed by oneself — mostly I think it is formed by your community, your family, and by your nation.

I can’t anticipate where the future will take us, but I do know that we need to develop tools to protect ourselves.  And “protecting” oneself has often just meant opting to share less, to disappear, to stay away from letting one’s data out into the wild.  This worked when our communities were disconnected, when the internet and eavesdropping did not make feasible attempts to connect all our dots.

Protecting ourselves in the future will mean using our reputations to defend ourselves against attacks.  Celebrities and public figures are the ones who are already dealing with these issues.  They have to ensure that their public reputations remain good enough to defend themselves against the “haters”, at a level that’s sufficient for their tolerance.   Most of us will not be able to hide.  We will want to, then, have a reputation that can be used to shield us from attacks and fraud, which can thus be used as currency to succeed.  If we were born into disadvantage and poverty, we can still opt to be a good, productive person, and build a good reputation to use as credit.

We need to insure ourselves against corrupt governments, against people who want to disappear us, against people who want to rip us off.  At the same time, our data is already being used against us.  If someone were to sue you, they could subpoena your electronic records.  They could interview your friends, get access to your credit card bills.  Companies are using your data already to establish your credit rating, your health insurance premiums, etc.  Your privacy has already been lost, right under your nose.

What most people mean when they are “private” is that they are not sharing their personal feelings, experiences, and time with people they don’t trust.  In other words, while their financial and professional rights have been raped whenever they got a job, applied for a loan, or charged to their Visa, they willingly withheld being open with the people around them.  And as someone who is about to be baptized as a Catholic, even Catholics can be pretty secretive (ask the Vatican) even though it is taught to us that being fully open with our communities and family and friends is the way to bring in the Holy Spirit.

In other words, we have been raised to bring war against those who are closest to us.  Our prisons are our own isolation from sharing and being with those around us.

Getting into the brighter side, about how sharing more of ourselves can lead to more creativity, more shared common information for us to re-mix with each other, to share our DNA and ideas to create better things, to find beauty.

So this is why I’m “into” social media.  This is why I like to share a lot.  I believe in it.  You may not, and that’s fine, but don’t hold it against me.  And, if you end up being right in the cynicism against sharing, then I hope you’re prepared to hack yourself off the internet, to have enough money to build your privatized secure world that protects you against governments, companies, and criminals.

I’m going to get back to work.  But I’m sorry if I’m tired of explaining things anymore.  I’ll see you on the other side.  I think things could be better, and I’m committed to working towards trying to improve them.

 
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Human Life Histories as Tree Rings

27 Jan

One visualization I’ve been thinking about is tree rings — children are taught pretty early on that you can look at a tree’s rings and see its entire life history in one visualization.  While this does not capture every facet of the tree’s life, it does represent one view.

I think if one’s life were properly quantified, you could look at his life’s “rings” and see how his development slowed or progressed relative to other people, based on the “size” and “health” of those rings.  Did this person gain weight more in this period relative to others in his neighborhood or demographic?  Did this person start losing income at this age in this profession while his peers advanced?  What would have caused that?  The implications are staggering, once your data set gets wide enough.

From the above, it seems like some of the key inputs are geolocation, health indicators, nationality, demographics, time.

Similar to what 23andMe does, which is record your genotype, and then interpret and analyze based on that, improving the analysis as new research comes out, the key for Galapag.us is to allow people to input their raw data in as many different areas as possible, so that as new links and causations are discovered, people can instantly start comparing their data to other people, nationalities, demographics, countries, etc.

I’d be fascinated to see how a whole company using Galapag.us in the US (say, Google) would differ in different factors like number of children, average education, average weight/height vs., say, a Japanese megabank.  How do their cultures affect the outcomes for their employees?  How does American-style capitalism (get rich or die tryin’) affect its citizens relative to a politically controlled Chinese capitalism?  Beyond GDP/capita, life expectancy, and the other very limited indicators we can get only through national censuses…

We need individual unit-based statistics sets to get to the next level.  These disparate units of measurement for human capital just don’t cut it anymore.  We need tree rings for people before we can get proper tree rings for races, nations, and cultures.

 
 

23andMe

25 Jan

For my birthday (Groundhog Day, Feb. 2)/Christmas gift, my family got me a complete 23andMe test!  Pretty cool since my family recognized I could use it to study more for Galapag.us quantification.  Anyway, once I mail in a saliva sample, 23andMe will give me a web interface to study my ancestry and my health.  I’ll be interested in my ancestry since I’m part Scottish/English and part Chinese.  And the health test finds if one has any inheritable disease markers, as well as what their disease risk and drug response are.

So once I have my results, I’ll be posting what information I can.  I’m pretty excited!

The age of quantifying across human activity/genetic/cultural/international datasets is coming…